Ethiopost is Ethiopia’s leading postal service provider, boasting over 600 branches nationwide. As a state-owned enterprise, Ethiopost is dedicated to connecting communities through efficient logistics, financial services, and reliable communication solutions. With its vision of becoming a global leader in postal and logistics services, Ethiopost is inviting qualified and motivated individuals to join their dynamic team.
If you are passionate about customer service, technology, and logistics, this is your chance to contribute to Ethiopia’s foremost postal institution.
Position Available: NID Officer
About the Role:
Ethiopost is currently seeking skilled and dedicated NID Officers to join their team in Addis Ababa. The role focuses on customer service, supervising NID-related operations, and promoting the company’s services to prospective clients.
Job Details:
- Position Title: NID Officer
- Number of Positions: 8
- Place of Work: Addis Ababa
- Deadline for Application: December 14, 2024
Key Qualifications & Requirements:
Education:
- Bachelor’s Degree in Information Technology, Computer Science, Computer Systems, Electromechanical Engineering, Electrical Engineering (Computer Engineering), or a related field.
Skills & Experience:
- Strong interpersonal and communication skills to interact effectively with customers.
- Ability to promote company services and meet sales goals.
- Proven problem-solving and customer service abilities.
- Familiarity with IT and technical systems related to customer interactions is a plus.
Key Responsibilities:
As a NID Officer, you will:
- Operate and supervise NID customer accounts and services.
- Present and promote Ethiopost’s services to new and prospective clients.
- Build and maintain long-lasting relationships with clients to ensure trust and brand loyalty.
- Address customer inquiries, concerns, and complaints promptly to ensure satisfaction.
- Collaborate with cross-functional teams to streamline company processes and enhance service delivery.
- Regularly follow up with clients to ensure their needs are consistently met.
- Perform other responsibilities assigned by the immediate supervisor.
Why Work at Ethiopost?
Working at Ethiopost offers the opportunity to join one of Ethiopia’s most important and innovative organizations. As part of the team, you’ll have the chance to:
- Work in a dynamic and growth-oriented environment.
- Contribute to the transformation of Ethiopia’s logistics and postal sector.
- Develop your career in customer service, technology, and logistics.
How to Apply:
Interested candidates who meet the requirements should send the following documents to:
Email: recruitment@ethio.post
Documents Required:
- Application Letter
- Updated Curriculum Vitae (CV)
- Relevant Academic Documents
Ensure your application is submitted before December 14, 2024, to be considered.
Final Thoughts:
Ethiopost is committed to shaping the future of postal and financial services in Ethiopia, and this is your opportunity to be part of their success story. If you have the qualifications, skills, and enthusiasm to take on this role, apply now!
Don’t miss this chance to shape your career with a trusted national institution. Apply today and join the Ethiopost family!